The way a patient makes a doctor feel can impact the care that patient receives, according to a doctor-to-doctor session at the American College of Physicians in Washington. Robert Trowbridge, MD, an internist and clinical educator at Tufts University School of Medicine in Boston, noted during the session that if a patient reminds him of his mother-in-law, with whom he does not get along, he has to adjust his mindset to concentrate on offering her the same care he would any other patient. He noted that the first step for doctors to address this issue is awareness of the risk for cognitive errors and of their own potential for bias.

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